Bot Banning

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Many events have authorised secondary sellers of tickets which help to get the event sold to a wider audience and quicker, because not everyone knows who the promoters are. This is usually done on a commission bases. But like everything there are those individuals that spoil this and operate only to exploit this privilege.

For many years there have been people using computer software to harvest a large number of tickets for sports, music and theatre events from promoter’s websites to resell illegally at higher prices. This has led to people turning up to events with invalid tickets after they have paid incredibly high price for them only to be turned away from the venue as their tickets are void.

As I am sure you can imagine this creates a lot disappointment and frustration for both promoters and consumers alike. Often it is the promoter that is blamed for the invalid tickets, but some people don’t realise that they have been unwittingly conned through people selling on a black-market.

Many venues are now turning to paperless tickets which in the long term can cut the amount of fraud tickets being sold but can’t completely remove the problem.

In 2016 the UK Government first instigated that they would work to reduce the problem. It has recently been announced that they will be outlawing this software through new legislations enshrining the ban into law, they have also informed the EU commission of this decision.

However, for this to be fully enforced and policed promoter will need to be able identify when they have been attacked by a bots, ensuring they report them and for the authorities to take quick action to remove the risk from growing.

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